Reference

How 3655bet Handles Your Personal Information

When you open an account with us, we collect only what we need to run your account, process payments via bKash, Nagad, or Rocket, and keep your details secure.

Account data protectedbKash, Nagad, Rocket payment info handled securelyNo data sold to third partiesYour rights clearly statedContact us to request changes
3655bet How 3655bet Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or delete your personal data, our support team handles privacy requests directly. Send your request through any of the channels below with your registered account email and a brief description of what you need. We aim to respond within a reasonable time, and we will confirm receipt of your request before processing it.

Email Support Send your data request or privacy question to our support email. Include your registered account email address so we can locate your records quickly.
Live Chat Open the live chat window inside your account dashboard. Our team handles privacy queries alongside general account help during available support hours.
Account Help Centre Your account settings page has a direct link to submit a data or privacy request. Log in, go to account help, and select the privacy request option from the menu.
HOW WE PROTECT YOUR ACCOUNT

Data Handling, Security and Your Account Rights

We apply SSL encryption across every page where you enter personal data — registration, login, deposit, and withdrawal screens included. Your bKash, Nagad, and Rocket payment references are stored in encrypted form and accessed only by staff with a verified operational need. We review access logs regularly to catch any irregularities. If you believe your account data has been compromised, contact us immediately through live chat or email and we will act on it the same day.

Encrypted Data Storage

All personal and payment data — including bKash and Nagad transaction references — is stored with encryption. Only authorised internal roles can access it, and access is logged.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your settings. You can clear or block cookies in your browser; note that login functions require session cookies.

Data Retention Policy

We retain your account data for as long as your account is active and for any period required by the laws applicable in your eligible region. Closed accounts are handled per our retention schedule.

Your Right to Access and Correct

You can request a copy of the personal data we hold on you, ask us to correct inaccuracies, or request deletion where local law permits. Submit the request via live chat or email.

Common Questions About Your Privacy on 3655bet

These questions cover what we collect, how we use it, and what you can do about it. If your question is not here, reach us via live chat or the account help centre.

We collect your name, email address, phone number, and login credentials. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference tied to your account.

We share transaction data only with the relevant payment processor — bKash, Nagad, or Rocket — to complete your transfer. We do not pass payment details to any other third party.

Log into your account, go to the account help section, and submit a privacy data request. Alternatively, email us with your registered address and we will send you what we hold.

Yes. Submit a deletion request via live chat or email. We will act on it subject to any retention requirements under local law applicable to your eligible region.

We keep your data while your account is active and for any legally required period after closure. The exact retention period depends on the laws applicable in your eligible region.

Cookies store your session state and preferences. You can block or clear them in your browser settings, but session cookies are needed for account login to work correctly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.